At Housing Units Furniture Store, we believe that transforming your living space should be an exciting and effortless journey. That’s why we’ve crafted a delivery service that matches the thoughtfulness of our curated collections—designed to bring your chosen pieces from our warehouse to your home with care, clarity, and reliability.

We ship worldwide (excluding select remote regions and parts of Asia due to logistical constraints), ensuring that discerning homeowners, renters, and interior enthusiasts across the globe can access our blend of timeless elegance and contemporary design.

Your Delivery Journey: Simple & Transparent

1

Order Processing

1-2 business days

2

Shipment Dispatch

From our Leicester hub

3

In Transit

Tracked delivery

4

Delivery & Setup

To your room of choice*

*Room-of-choice delivery available for select large items. Details provided at checkout.

Choose Your Shipping Method

Standard Shipping

Fast & Tracked Premium Carriers

Ideal for when you need your new statement armchair, bedside table, or bio-ethanol fire with greater speed. Your order will be shipped via trusted carriers DHL or FedEx.

Cost: Flat rate of £12.95

Delivery Time: 10-15 business days after dispatch.

You will receive a tracking link via email to monitor your parcel’s journey in real-time.

Free Shipping

Economical Orders Over £50

Perfect for furnishing multiple rooms or completing your bedroom range without shipping fees. We deliver using our reliable EMS network.

Cost: FREE on all orders over £50.

Delivery Time: 15-25 business days after dispatch.

A tracking number will be provided for your peace of mind.

Our Delivery Promise: Global Reach, Local Care

While our operations span the globe, our heart remains in Leicester. Our dedicated customer care team, based right here in the UK, oversees every shipment. We combine efficient logistics with personalised oversight to ensure your experience reflects the quality and durability built into every solid wood bed, plush rug, and sleek ceiling light shade we sell.

After Delivery: Your Satisfaction, Guaranteed

We stand by the quality of our materials—from high-gloss finishes to luxurious microfibre bedding. If any item doesn’t meet your expectations, our hassle-free returns policy allows you to initiate a return within 15 days of receiving your order. Please contact our team to arrange collection and a full refund.

Need Help With Your Delivery?

Our friendly team is always here to provide clarity and support. For questions about shipping times, order tracking, or delivery to your specific region, please reach out.

Email: [email protected]

Store Address: Housing Units Furniture Store, 64 Wharf St S, Leicester, GB LE3G 3YZ

Thank you for choosing Housing Units to help create your sanctuary. We are honoured to be part of your journey toward a home that truly reflects your style, comfort, and value.

— The Housing Units Team