Privacy Policy

At Housing Units Furniture Store, we believe that creating your ideal home is a journey built on trust and care. This philosophy extends to how we handle your personal information. We are committed to protecting your privacy and ensuring that your personal data is collected, used, stored, and shared transparently and securely, in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and other global privacy standards relevant to our international clientele.

This Privacy Policy outlines the types of information we collect when you visit housingunitssale.com, how we use it, and the rights you have over your data. By using our website and services, you agree to the practices described in this policy.

1. Who We Are

Our website is operated by Housing Units Furniture Store, a UK-based furniture retailer serving a global audience of homeowners, renters, and interior design enthusiasts. Our company address is 64 Wharf St S, Leicester, GB LE3G 3YZ. For any privacy-related inquiries, you can contact our dedicated team at [email protected].

2. Information We Collect

To provide you with a seamless, secure, and personalised shopping experience—from browsing our collections of Bed Frames, Armchairs, or Ceiling Light Shades to completing your purchase—we may collect the following categories of personal data:

• Identity & Contact Data: Your name, billing and shipping address, email address, and telephone number.
• Financial & Transaction Data: Payment information (such as card type or PayPal email) necessary to process your order. Please note, we do not store full credit/debit card details. All payments are processed through secure, encrypted gateways.
• Technical & Usage Data: Your IP address, browser type and version, time zone, operating system, and information about how you navigate our website (pages viewed, time spent, links clicked).
• Profile & Preference Data: Your purchase history, saved items, and any communication preferences you set with us.
• Marketing & Communications Data: Your preferences in receiving marketing from us.

3. How We Use Your Information

We use your personal data solely for legitimate business purposes, including:

• To Fulfil Your Order: To process payments, arrange global delivery, and provide customer support.
• To Improve Our Service: To analyse website usage and optimise the performance and content of our site, ensuring it aligns with the tastes of our design-conscious customers.
• To Communicate With You: To send order confirmations, delivery updates, and respond to your inquiries. With your explicit consent, we may also send you curated style inspiration, new collection launches, and exclusive offers.
• To Ensure Security: To monitor for fraudulent transactions and protect the integrity of our website and services, in line with our commitment to “seamless and secure” transactions.

4. Sharing and Disclosure of Your Data

We treat your data with the utmost confidentiality. We only share it with third parties under the following circumstances:

• Service Providers: Trusted partners who perform essential functions on our behalf, such as payment processing (e.g., Visa, Mastercard, JCB, PayPal), order fulfilment, courier services for global delivery, and IT infrastructure support. These partners are contractually bound to handle your data securely and only for the purposes we specify.
• Legal Obligations: Where required by law, or to protect the rights, property, or safety of Housing Units Furniture Store, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business assets. You will be notified of any such change.

We do not sell, rent, or trade your personal data to any third parties for their marketing purposes.

5. Data Storage and Security

Your data is stored on secure servers, primarily within the UK and the European Economic Area (EEA). Some of our service providers may operate outside these regions. In such cases, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data to UK/EU standards.

We implement robust technical and organisational measures, including advanced encryption (as used in our payment gateway), firewalls, and access controls, to protect your data from unauthorised access, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights

As an individual whose data we process, you have the following rights under data protection law:

• The Right to Access: You may request a copy of the personal data we hold about you.
• The Right to Rectification: You may ask us to correct inaccurate or incomplete data.
• The Right to Erasure (‘Right to be Forgotten’): You may request we delete your personal data in certain circumstances.
• The Right to Restrict Processing: You may ask us to temporarily halt the processing of your data.
• The Right to Data Portability: You may request a transfer of your data to another service provider.
• The Right to Object: You may object to our processing of your data, particularly for direct marketing.
• Rights Related to Automated Decision-Making: We do not engage in solely automated decision-making that produces legal effects concerning you.

To exercise any of these rights, please contact us using the details in Section 1. We will respond to your request within one month.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small data files placed on your device. We use them for essential functions (like keeping items in your basket), analytics (to understand how customers interact with our collections), and marketing (to show you relevant products across the web).

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website, such as the ability to complete a purchase.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page occasionally.

Housing Units Furniture Store – Blending timeless elegance with contemporary design, and a steadfast commitment to your privacy.